1
of 6— Choose Your Platform
What you'll accomplish
By the end of this guide, you'll have a personalized AI assistant that already knows who you are, how you communicate, what loan products you offer, and what you want every output to sound like. Instead of re-explaining yourself every time you open ChatGPT, your assistant starts every conversation with full context — and everything it writes sounds like you.
What you'll need
- ChatGPT Plus ($20/month) for Custom GPTs, OR Claude Pro ($20/month) for Projects
- 30–45 minutes to set up once (pays off with every use after)
- Your professional bio, NMLS number, lender name, and key loan products you specialize in
- Cost: $20/month (either platform)
How-To Guide: Set Up Your Personal Loan Officer AI Assistant
Step 1: Choose Your Platform
Option A — ChatGPT Custom GPT (recommended for most LOs)
- Goes to: chatgpt.com → Plus subscription required
- What you get: A custom AI "bot" with a name, instructions, and a knowledge base
Option B — Claude Projects
- Goes to: claude.ai → Pro subscription required
- What you get: A Project folder where Claude remembers your context across all conversations
Both work — choose whichever platform you prefer for daily use.